LEGAL CLAIM
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. RESPONSIBLE PRINTING RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT NOTICE.
USE of SITE
You agree to use this site in a responsible manner that is in full compliance with these Terms and Conditions and with your local laws. You agree that you will not use Responsible Printing to produce products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable.
You are solely responsible for the content you incorporate into your products and you confirm that you are the owner of or are authorized to use such content.
INDEMNIFICATION
You agree to indemnify and hold harmless Responsible Printing from any and all loss, expense, or damages on any and all manner of claims, demands, actions and proceedings that may be instituted against Responsible Printing on grounds alleging that said printing violates any copyright or any proprietary right of any person.
LIMITATION OF LIABILITY
In no event shall Responsible Printing or its suppliers or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, arising out of or in connection with the use or performance of this site or Responsible Printing’s products and services.
CUSTOMER SUBMITTED ART FILES
Responsible Printing requires that all art files supplied by you for the purpose of producing printed matter adhere to the following formatting standards:
- All art files must be in a CMYK format before they are submitted. Responsible Printing is not liable for any color shift that occurs in conversions from RGB to CMYK color modes
- All art files must have a minimum resolution of 300 DPI (Dots Per Inch) before they are submitted. Responsible Printing is not liable for degraded print quality resulting from art file elements (artwork, graphic images, photographs etc.) that fail to meet this standard.
- All Fonts must be converted to outlines/curves. Responsible Printing shall not be liable for any problems with missing fonts.
Additional formatting standards may apply. See our How To Prepare section.
ONLINE PROOFING & COLOR MATCHING
Responsible Printing does not provide nor claim to provide any color matching guarantee as pertains to screen-viewable, electronic (online) proofs approved by Customer and printed matter produced thereafter. Online proofs are provided solely for reviewing positioning, text accuracy, image proportion and placement. Orders that require color matching must include the purchase of a high resolution, paper proof. Unless specified in the order, all charges related to the production and delivery of a high resolution, paper proofs are your sole responsibility.
ORDER PROOFING
Prior to print production, you will receive either an electronic or paper proof. You are responsible for verifying the accuracy of all art file elements, including but not limited to, positioning, text, content information, image proportion and placement as contained within the proof. Print production will proceed only after a proof has been approved by you, either verbally or in writing. You are liable for any and all charges resulting from changes and/or rework occurring after proof approval. As postal regulations are subject to change, you are also responsible for complying with current mailing restrictions for postcard backside layouts. Check with your local Post Office.
ORDER CANCELLATION
You may cancel an order prior to print production. If you cancel your order you will be responsible for all applicable charges including, but not limited to, charges for graphic design, proofing, custom paper, plating, and administrative fees. The minimum cancellation fee is $15.
RETURNS AND REFUNDS
Your order is unique to you and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order free of charge. No refunds or credits will be issued.
RE-PRINTS
You must notify Responsible Printing within 2 business days of order delivery of any defects discovered in the ordered product. In order to receive a replacement order you must return, at your own expense, the original product.
All charges to expedite printing (Rush Printing or Shipping) are not refundable.
RESPONSIBLE PRINTING’S RIGHT TO CANCEL
Responsible Printing reserves the right to cancel your order at anytime and refund your money. Responsible Printing will work in good faith to fulfill your order. However, unexpected equipment failure, material shortages, natural disasters, and pricing errors are among the reasons we may not be able to fulfill your order. If we cancel your order you will be notified and the money you paid for the order will be promptly refunded in full.
OVER-RUNS/UNDER-RUNS
Each ordered product is usually shipped with few extra pieces at free of charge. Occasionally an order may have slightly fewer pieces than ordered. Printing trade standards allow for underage or overages of up to 5%. Therefore, if an exact quantity is needed then we suggest that you order 10% over the quantity needed.
CUSTOM PAPER ORDER
If paper is ordered at your request you assume full responsibility for the repurchase and disposition (including any storage charges) of unused inventory of such paper stock due to your change of specifications, cessation of operation or cancellation of order prior to completion.
